26 June 2015

Towergate is creating a new Retail Broking Division led by *Janice Deakin, who will join the Group as Retail Broking Director on 12 August.

This Division will encompass all the Towergate Insurance retail broking businesses, Towergate Insurance Broking and Direct across all their respective locations in the UK.

This new division offers a great opportunity to build on retail leadership whether face to face, in offices, on the phone or digitally and to build Towergate’s unique client offer as the UK's largest SME and specialist Broker business.

The existing leadership teams led by CEOs Mike Lawton and James Tugendhat will work with Janice to transition to this new model and to keep transforming and building the business.

In addition, Towergate is also pleased to announce that *Sarah Dalgarno will be starting on 4 September in her role as Chief Risk Officer. Keith Jackson, who had postponed his planned 2014 departure to ensure an orderly handover, will leave following Sarah’s arrival.

Scott Egan, Interim CEO, said: “I am excited to be welcoming Janice to Towergate and look forward to working closely with her as the revitalised Group continues with its momentum. Attracting and retaining the best people is central to Towergate’s success and Janice joining is a clear demonstration of this. She brings a wealth of experience and skills and will complement our existing team of talented leaders. Under her leadership I am confident that we can deliver growth and operational improvements across our retail broking business.

Alongside Janice, I am pleased to announce Sarah’s joining in September. Her considerable experience in risk management and corporate governance will serve the Group well as we continue our efforts to be best in class in these practices. I also wish to thank Keith for his significant contribution to Towergate and wish him the very best for the future.”

Janice Deakin commented: “My heart has been in the broker world for the last ten years and broking is all about people. That's why I'm immensely proud to be joining Towergate as Retail Broking Director and relishing making the most of what is a fantastic opportunity. I'm looking forward to building and making some new friendships along the way to great success.”

*Subject to regulatory approval


Janice Deakin

Janice joins Towergate as Retail Broking Director, having been at Arthur J. Gallagher as UK Commercial Director since joining in July 2013, most recently as CEO of UK Retail. In this role Janice led a combined business of over 2000 people, placing in excess of £1billion of gross written premium on behalf of more than 200,000 commercial insurance customers. Prior to joining Gallagher, Janice spent 13 years at Aviva in a number of roles across all aspects of the general insurance business. During this time she led partnership distribution, the general insurance broker business, was a member of the RAC board and led a number of acquisitions and major partnership deals. She was also a member of the Aviva UK & Ireland GI executive leading the broker and partnership business. Before joining Aviva, she enjoyed a 12-year career in the manufacturing industry, including two years at Westland Helicopters. Janice lives in Norfolk and is married with a stepson and a young grandson.

Sarah Dalgarno

Sarah joins Towergate as Chief Risk Officer from Arthur J. Gallagher, where she spent nine years, latterly as Chief Risk Officer, responsible for all regulatory, compliance risk management and governance matters of the UK regulated entities and international operations. Prior to Arthur J. Gallagher, Sarah worked at the FSA where latterly she managed the team managing London Market Insurance Brokers and had earlier been a member of the Regulation of Insurance project, which was tasked with restructuring the way in which insurance companies were supervised. Sarah started her insurance career straight from school, working in the claims department at the Prudential and Churchill Insurance Group. Prior to joining the FSA, Sarah spent six years working within the group risk function at BAE Systems. Sarah is a Chartered Insurance Practitioner.

Notes to Editors

Launched in 1997, Towergate is the UK’s largest independently owned insurance intermediary, generating more than £3 billion of pro forma gross written premiums across its companies and employing over 4,500 people across more than 100 UK offices. Towergate is an important distribution channel for a significant range of insurance products and a key strategic partner for the UK’s largest insurers.

Towergate’s scale, customer insight and distribution relationships make it a unique business and a leader in the markets in which it operates. Its combination of distribution and underwriting gives it unparalleled consumer data and market insight.

Media Queries Internal Contact

Kelly-Ann Knight - Corporate Communications Director

Towergate Insurance Limited

Email: kelly-ann.knight@towergate.co.uk