Motor Claims

About motor insurance claims

See our motor insurance proposition and service model:

How to report Motor Claims and
access our Motor Claims services

We are pleased to offer a number of ways in which you can access the Towergate motor claims service:


  • If you are an individual reporting a private motor policy claims please call: 0344 892 1798
  • If you are a business reporting a commercial vehicle or fleet claims please call: 0344 346 0930

 To ensure you always have our numbers to hand, you can order key fobs here

 Using our Towergate App:

Registering your claim online using the Connexus Online Portal:

How to follow up a motor insurance claim

If you have already reported a claim, please contact Connexus on:

(Personal lines) 0344 892 1798
(Commercial lines) 0344 346 0930

or quoting your claims reference number.