Coronavirus help and support for our Towergate Insurance Brokers customers

Information Update - Towergate assist Commercial Claims Service

Information Update - Towergate Assist

Towergate Assist – Commercial Claims Service

When disaster strikes, a quick effective response can be vital to keep you in business.

Large losses can be complex and need assistance from experts. In the event of a loss your Insurers will instruct a Loss adjuster; but this individual will work on behalf of and represent the best interests of the Insurer.

Towergate Assist is an insurance policy that covers the costs of an independent loss adjuster to help with the preparation, negotiation and settlement of your material damage and business interruption claims. This helps ensure that the entire process is handled quickly, fairly and without unnecessary stress.

The service is available 24hours/365 days a year and gives you telephone advice and assistance for all claims and a personal visit on all major losses likely to exceed your policy excess or £5,000 whichever is greater.

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Coronavirus (Covid-19) – Update for Towergate customers

· Update as at 16 March 2020

With the COVID-19 Coronavirus situation evolving daily, we want to reassure our customers and partners
that we are continuing to follow government guidance, and have been working for some time to prepare for all potential outcomes
for our business and to support clients and customers through this sustained period of uncertainty.
Towergate Insurance Brokers is currently operating business as usual, and we are working behind the scenes on a range of plans
to continue serving clients without interruption and ensure we are prepared, should guidance and advice change quickly.
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