Coronavirus help and support for our Towergate Insurance Brokers customers

Investor in Customers (IIC) Gold award

Investor in Customers (IIC) Gold award

We’re very proud to share news that Towergate Insurance Brokers has been awarded the Investor in Customers (IIC) Gold award for 2020.

The process involved seeking feedback from thousands of Towergate Insurance Brokers clients and colleagues to independently assess their satisfaction of our client service proposition.

This assessment, which took place earlier this year, resulted in a Gold award, which is the highest standard awarded by IIC to businesses, which the business has achieved in its second year of undertaking the assessment. This follows its Silver status in 2019.

Towergate Insurance Brokers prides itself on the service and experience it provides to clients.

Thank you to the thousands of colleagues and clients who took part, the business really appreciates your feedback.



Coronavirus (Covid-19) – Update for Towergate customers

· Update as at 16 March 2020

With the COVID-19 Coronavirus situation evolving daily, we want to reassure our customers and partners
that we are continuing to follow government guidance, and have been working for some time to prepare for all potential outcomes
for our business and to support clients and customers through this sustained period of uncertainty.
Towergate Insurance Brokers is currently operating business as usual, and we are working behind the scenes on a range of plans
to continue serving clients without interruption and ensure we are prepared, should guidance and advice change quickly.
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