Coronavirus help and support for our Towergate Insurance Brokers customers

Investor in Customers (IIC) Gold award

Investor in Customers (IIC) Gold award

We’re very proud to share news that Towergate Insurance Brokers has been awarded the Investor in Customers (IIC) Gold award for 2020.

The process involved seeking feedback from thousands of Towergate Insurance Brokers clients and colleagues to independently assess their satisfaction of our client service proposition.

This assessment, which took place earlier this year, resulted in a Gold award, which is the highest standard awarded by IIC to businesses, which the business has achieved in its second year of undertaking the assessment. This follows its Silver status in 2019.

Towergate Insurance Brokers prides itself on the service and experience it provides to clients.

Thank you to the thousands of colleagues and clients who took part, the business really appreciates your feedback.



Coronavirus (Covid-19) – Update for Towergate customers


During the COVID-19 Coronavirus crisis, we want to reassure our customers and partners that we are following UK Government guidance,
and as a result our national offices are closed to both safeguard the health of our employees and our ability to look after our valued clients.
Where possible, our employees are working from home and we are still fully able to support with renewals, new cover requirements and
claims guidance and support. This includes giving our colleagues the ability to work from home or alternative locations,
which we hope will limit the disruption and enable you to speak to us for advice and support should you need it.
Read more