Towergate Norwich has been created by taking an already well running Towergate team and bringing together two well established and experienced broking teams from the local area; Smith & Pinching General Insurance Services and Waveney Insurance Brokers.

From our office located in Norwich City Centre, we don’t just offer traditional insurance risk transfer. We believe that prevention is better than cure, which is why we have our own Risk Management Consultancy focusing on pre-loss risk mitigation and business continuity. Should the unexpected happen, we also offer post loss recovery, with a team of qualified experts to get you back on your feet as soon as possible. In addition to general insurance, we have specialists in Energy, Marine and Offshore, and Removal Contractors, with our technical experts able to advise on your insurance and risk management needs.

Our team are able to discuss emerging and evolving risks in today’s changing world, such as Cyber, Crime, Environmental Impairment and Terrorism.

To enhance the offering to our clients, we have our own Healthcare & Employee Benefits division, a team of Credit specialists.

Furthermore, we have partnered with Chartered Loss Adjustors to provide valuation services and a nationwide firm of Independent Financial Advisors who are experts in Corporate advice, covering Financial Planning, Protection & Pensions.

We work with all the major UK insurers, including Lloyds of London in addition to having access to specific facilities to allow a tailored approach to the placement of insurances for our clients. Our National presence and strong relationships allow us to achieve a compelling proposition, whilst providing a local, personalised service. Understanding the overseas requirements of businesses is further complimented by our access to one of the World’s largest global networks; operating in over 100 countries, across 6 continents.

We offer a variety of market reviews, dependent on your objectives; we will always aim to respond with an “issue – impact - solution” against your current programme, which will clearly articulate where we believe to be any concerns, what these could mean and how we would propose to resolve the situation. Our aim is to provide clear service agreements tailored to meet your needs, including quarterly or 6 monthly service and claims reviews, so you’ll always know where you stand.

As a client of Towergate Norwich, you will benefit from approachable, knowledgeable and dedicated advisors keen to facilitate a proactive ‘Broker/Client’ relationship. 

We look forward to discussing your business and insurance requirements.


We have made some administrative changes. Please check and follow any instructions in your renewal pack when you receive it.

For high net worth household and motor policies, please contact

For household and motor policies, please contact


3rd Floor
Yare House
62-64 Thorpe Road

0160 353 5095

Opening times

Weekdays 9am - 5pm