During the Covid-19 crisis, we are following UK Government guidance to keep our employees safe and look after our valued clients. Read our articles on support for your business.

You can also help us help your fellow businesses - as well as your favourite charity - at this difficult time by recommending us to someone you feel would benefit from our insurance.


Towergate Norwich has been created by taking an already well running Towergate team and bringing together two well established and experienced broking teams from the local area; Smith & Pinching General Insurance Services and Waveney Insurance Brokers.

From our office located in Norwich City Centre, we don’t just offer traditional insurance risk transfer. We believe that prevention is better than cure, which is why we have our own Risk Management Consultancy focusing on pre-loss risk mitigation and business continuity. Should the unexpected happen, we also offer post loss recovery, with a team of qualified experts to get you back on your feet as soon as possible. In addition to general insurance, we have specialists in Energy, Marine and Offshore, and Removal Contractors, with our technical experts able to advise on your insurance and risk management needs.

Our team are able to discuss emerging and evolving risks in today’s changing world, such as Cyber, Crime, Environmental Impairment and Terrorism.

To enhance the offering to our clients, we have our own Healthcare & Employee Benefits division, a team of Credit specialists and local Private Client experts.

Furthermore, we have partnered with Chartered Loss Adjustors to provide valuation services and a nationwide firm of Independent Financial Advisors who are experts in both Corporate & Private client advice, covering Financial Planning, Protection & Pensions.

We work with all the major UK insurers, including Lloyds of London in addition to having access to specific facilities to allow a tailored approach to the placement of insurances for our clients. Our National presence and strong relationships allow us to achieve a compelling proposition, whilst providing a local, personalised service. Understanding the overseas requirements of businesses is further complimented by our access to one of the World’s largest global networks; operating in over 100 countries, across 6 continents.

We offer a variety of market reviews, dependent on your objectives; we will always aim to respond with an “issue – impact - solution” against your current programme, which will clearly articulate where we believe to be any concerns, what these could mean and how we would propose to resolve the situation. Our aim is to provide clear service agreements tailored to meet your needs, including quarterly or 6 monthly service and claims reviews, so you’ll always know where you stand.

As a client of Towergate Norwich, you will benefit from approachable, knowledgeable and dedicated advisors keen to facilitate a proactive ‘Broker/Client’ relationship. 

We look forward to discussing your business and insurance requirements.


5 Surrey Street


01603 522 080

Opening times

Weekdays 9am - 5pm

Coronavirus (Covid-19) – Update for Towergate customers

During the COVID-19 Coronavirus crisis, we want to reassure our customers and partners that we are following UK Government guidance,
and as a result our national offices are closed to both safeguard the health of our employees and our ability to look after our valued clients.
Where possible, our employees are working from home and we are still fully able to support with renewals, new cover requirements and
claims guidance and support. This includes giving our colleagues the ability to work from home or alternative locations,
which we hope will limit the disruption and enable you to speak to us for advice and support should you need it.
Read more